Privacy Policy

1. Introduction

Super Simple Host is operated by Zine Inc ("we", "our", or "us"), a company registered in Bulgaria at Vl Varnenchik 81, Varna, Bulgaria. We are committed to protecting your privacy and handling your data in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our static website hosting services and related features.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and billing information when you create an account
• Payment Information: Payment details processed through our payment provider (Stripe)
• Content: Files, code, and data you upload to our hosting service
• Communications: Messages you send us through support channels or contact forms

2.2 Information Collected Automatically

• Usage Data: Information about how you use our service, including deployment logs and API usage
• Device Information: IP address, browser type, operating system, and device identifiers
• Analytics: Privacy-friendly, GDPR-compliant analytics data about website traffic and usage patterns (no cookies or personal tracking)
• Technical Data: Bandwidth usage, storage consumption, and performance metrics

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our hosting services
• Processing your payments and managing your subscription
• Sending you service-related notifications and updates
• Providing customer support and responding to your inquiries
• Monitoring and analyzing usage patterns to improve our service
• Detecting and preventing fraud, abuse, and security incidents
• Complying with legal obligations and enforcing our Terms of Service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our service (e.g., cloud infrastructure providers, payment processors like Stripe)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: When you explicitly authorize us to share your information

5. Data Storage and Security

Your data is stored on secure servers located in Germany and other European data centers. We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• DDoS protection and firewall systems

6. Your Privacy Rights

Under GDPR and other applicable laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at the email address provided in Section 12.

7. Cookies and Tracking

We use minimal cookies necessary for the operation of our service. Our analytics are privacy-friendly and GDPR-compliant, meaning:

• No personal data is collected or stored
• No cross-site or cross-device tracking
• No cookie banners required
• All data is anonymized and aggregated

Essential cookies used for authentication and service functionality cannot be disabled as they are necessary for the service to function.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for up to 90 days after account deletion
• Billing Records: Retained for 7 years to comply with tax and accounting regulations
• Website Content: Deleted immediately upon account cancellation or upon your request
• Analytics Data: Anonymized and retained for up to 24 months

9. International Data Transfers

As we are based in Bulgaria (EU), your data is primarily processed within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our service is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: